Contact Us

205 Wallace Lane Fredericksburg VA 22408

Phone:     (703) 546-1234
Toll Free: (855)-541-5216
Fax:         (703) 546-1230

Email:      

 

Maintenance Contract

Telephone System Maintenance Agreements
ZAITEK offers a maintenance agreement to keep your telephone system in perfect working order and always up to date. If you should ever have an issue with your telephone system, our maintenance agreement ensures that a solution will be provided quickly and professionally.

Benefits of our Maintenance
An annual maintenance contract with ZAITEK provides many benefits to our clients, to include:

  • Reduced rates on labor & parts.
  • Priority handling of customer calls and service requests. Faster response time and preference over all non-maintenance customers.
  • 1 free tech call (valued at $125to $145), 5 free service calls, and 15% off all remaining service calls each year.
  • Peace of Mind. Our maintenance contract helps you to budget your company’s telephone operating costs and avoid the unplanned costs typically associated with unforeseen failures. If a major problem occurs, our annual maintenance plan would cover such an occurrence.
  • Free Over-the-Phone Support. Should you need help programming a phone or resolving other issues, contact us and we will provide you free over-the-phone support. (Normally billed at $100/ hour)
  • Free On-Site Yearly Tech Visit. ZAITEK provides an onsite tech visit to identify potential problems and resolve them. (Valued at $150)

Unbeatable Maintenance for Voice-Telephone

  • 15% off same service agreement that your current company provides
  • 2 hour response time for major outages
  • 4 hour response time for minor problems
  • New-for-old replacement of faulty hardware at a discounted rate
  • 1 free tech call out per 12 months (valued at $175)
  • Free maintenance evaluation/site survey
  • Free software/firmware upgrades
  • Unlimited phone support
  • Unlimited remote programming
  • Moves, adds, and changes at additional cost
  • Cabling and installation at additional cost
  • Service warranty
  • 5 free service calls a year/15% off all remaining service calls
  • Providing standby system in event of total system shutdown